Returns

Please call or fax our customer service department before returning merchandise. Call or fax within 10-15 days of receipt of merchandise to report damages, quality problems, or any dissatisfaction. Color and sizes may vary.

All of our products are hand-made. The hand-made quality and craftiness of our products is what sets our company apart.

Color and size variations often occur and are not considered flaws. Hand-molded clay, hand-painted designs, hand-twisted iron and hand-applied finishes are guaranteed to vary from one product to another.

Claim forms are included with each shipment.